FAQ's

You can easily reach our Customer Care team for any inquiries or assistance related to our chauffeur car service. Just contact us via phone, or email. We’re here to help!

You can find out the luggage capacity of our vehicles by visiting our website or contacting our Customer Care team. We’ll be happy to provide the details based on the vehicle you’re interested in!

To request a service that includes transporting a pet, simply let us know when booking. We require that pets travel in a special pet carrier to ensure their comfort and safety during the journey.

Yes, we offer premium event and VIP chauffeur services tailored to your needs. Whether it’s a corporate event, wedding, or special occasion, we ensure a luxurious and seamless experience.

You will receive your chauffeur’s contact information shortly before your scheduled service, ensuring easy communication and a smooth experience.

Each booking includes a designated waiting period, which varies based on your pickup location. If needed, extra waiting time may be arranged upon request, but it’s subject to availability. The waiting time starts from your scheduled pickup time.

Your chauffeur will typically meet you in the arrivals area, holding a sign with your name for easy identification. For added convenience, we also offer meet-and-greet services at most airports.

If your flight is delayed, there’s no need to worry. We monitor flight times and adjust your chauffeur’s arrival accordingly to ensure they’re there when you land.

Yes, we offer special child seats upon request to ensure the safety and comfort of your little ones during the journey. Just let us know your needs when booking!